Jim Spohrer is director of IBM Global University Programs and leads IBM’s Cognitive Systems Institute. The Cognitive Systems Institute works to align cognitive systems researchers in academics, government and industry globally to improve the productivity and creativity of problem-solving professionals and transform learning, discovery and sustainable development. IBM Global University Programs works to align IBM and universities globally for innovation amplification and T-shaped skills. Jim co-founded IBM’s first Service Research group, ISSIP Service Science community, and was founding CTO of IBM’s Venture Capital Relations Group in Silicon Valley. He was awarded Apple Computers’ Distinguished Engineer Scientist and Technology title for his work on next generation learning platforms. Jim’s research priorities include service science and cognitive systems for smart holistic service systems, especially for universities and cities. Jim has published more than ninety articles and holds nine patents. He is also a PICMET (Portland International Center for Management of Engineering and Technology) Fellow. Jim earned Ph.D. in computer science/artificial intelligence at Yale.